Re: [ga] MY "ALTERNATE ROOT" EXPERIENCE

[Jeff Williams <jwkckid1@ix.netcom.com>]

Ken and all remaining assembly members,

  First off I think this discussion belongs on the ga-roots@dnso.org list
or the ga-sys@dnso.org list, ken.  But to the DNSO GA is fine with me,
however Patrick Corliss may have a problem with it!  >;)

  More on your comments below...

Digitel - Ken Stubbs wrote:

> thanks for the timely response leah...
>
> it only points to the crux of the issue which is "inconsistancy" & the sense
> of unstability created by "irresponsible" actions of entities like "new.net"

  This characterization is obviously not shared by some 16m new.net users/
domain name holders currently Ken.  So possibly you could cease and desist
your negative and not yet known characterizations of New.Net.  I understand
you don't agree with their business model, however in doing so, you, or anybody
is hardly being reasonable.  Please discontinue such FUD, if you would
be so kind.  >;)

>
>
> my guess is that problems like the ones i had will come home to roost in
> seroius "customer service issues" with new.net's affiliates & channel
> partners.

  Thus far this assumption does not seem to be the case.  It is unfortunate
that YOU had such a terrible and disagreeable experience.  That's life, I
suppose.  However many millions have not had your experience to date,
and are very happy with New.Nets service presently.  Possibly you have
a problem with you PC platform?

>
>
> i am not a fan of this kind of "everyone doing it their own way" when it
> results in confusion and lack of confidence in the "system" and problems
> like i experienced today.

  One of the most wonderful aspects of a free and open market system is
that "Doing it their own way" is not only desired, but strongly encouraged,
especially in the USA.  I for one am thankful that we have such a free market
system.  Many veterans, including myself fought, and some died for such
as free market system.  I am sorry that you seem to have a problem with it.
Possibly a totalitarian regime in some other country with such a system,
would be more to you liking.  If so, please move there.  >;)

>
>
> the net has grown because of user confidence  a "stabile, consistant, and
> predictable" foundation and, although there may be more than "one way to
> skin a cat" here, my personal feeling is that most users aren't that
> enthusiastic about taking an "unsure" step like i just took and results like
> i just had will only make them that much the less enthusiastic

  Well your experience seems to be the exception.  Which leads me to
believe that either the experience you had is a user problem....

>
>
> ken stubbs
>
> ----- Original Message -----
> From: "L Gallegos" <jandl@jandl.com>
> To: "General assembly list" <ga@dnso.org>; "Digitel - Ken Stubbs"
> <kstubbs@digitel.net>
> Cc: "names council" <council@dnso.org>
> Sent: Wednesday, May 02, 2001 12:10 PM
> Subject: Re: [ga] MY "ALTERNATE ROOT" EXPERIENCE
>
> > The new.net "plug-in" has been known to cause problems and, IMO,
> > should have an explanation rather than just an auto-download from a
> > pop-up window.  It should also have an "uninstall" description clearly
> > shown in the same window.
> >
> > Most of the roots do not use this method and to compare it to all of
> > them is unfair.  Both The PacificRoot and ORSC root provide maunal
> > instructions (about a one minute task and not very different from
> > settings for DSL or cable or any ISP).  They also offer a small program
> > to effect the settings.  Neither one attacks your browser settings or
> > proxies.
> >
> > I have always felt that new.net should offer the same instructions wrt to
> > the browser changes and do not like the misleading pop-up that simply
> > says "activate your browser."
> >
> > There is a major difference between "enabling dns" and a browser plug-
> > in.
> >
> > Leah
> >
> >
> > On 2 May 2001, at 7:50, Digitel - Ken Stubbs wrote:
> >
> > > today i had a very unnerving experience  with an alternate root entity
> which i want to share with you .......
> > >
> > > i was curious about this "new.net" phenomena and went to the www.new.net
> site and at the top of the main page there was a link which said to "click
> here" to be able to allow my browser to see the new.net tlds.. i clicked
> there and, unbeknown to me, a program was installed in my computer which
> > created absolute havoc for my entire computer system.
> > >
> > >  i was TOTALLY unable to send or receive e-mail or view any regular
> sites or use the net at all.!!
> > >
> > > i was not aware that this program was placed in my system and and my
> ability to use the net was totally disabled for quite some period of time.
> > >
> > > i also have an intel "anypoint" wireless system in my home which was
> totally disabled as well.
> > >
> > > fortunately for me, i was able to contact one of company's network
> engineers and he was able to troubleshoot the problem in short order and get
> the "phantom program" removed and restore my system to regular working
> order.
> > >
> > > the point i make is this:
> > >
> > > i am not a "tecchie" and after this little encounter with "new.net" i am
> VERY MUCH MORE SKEPTICAL about the "alternate root" experience.  if i can
> get paralyzed this easy, then there are uncountable numbers of persons who
> could end up experiencing the same "sinking" feeling of being "cut off "
> > from the regular net as we know and use as i had.
> > >
> > > the sense of "instability" created by this "encounter" is to say the
> least "nerve-wracking"  & frustrating
> > >
> > > as a result of this experience "new.net" has lost significant
> creditablity in my eyes and the "al
> > ternate root" experience has left a very sour taste in my mouth.
> > >
> > >
> > > ken stubbs
> > >
> > >
> > >
> >
> >
>
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Regards,
--
Jeffrey A. Williams
Spokesman for INEGroup - (Over 118k members strong!)
CEO/DIR. Internet Network Eng/SR. Java/CORBA Development Eng.
Information Network Eng. Group. INEG. INC.
E-Mail jwkckid1@ix.netcom.com
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Address: 5 East Kirkwood Blvd. Grapevine Texas 75208


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