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RE: [ga] FW: Comment from the gTLD Registry Constituency
That is one possible alternative. Personally, I believe with the number of
complaints the ombudsman is going to get with other issues coupled with the
number of transfer disputes that already exist, the Ombudsman will not be
able to handle the load of work.
That is just my opinion. But your suggestion it is certainly worth
discussing.
-----Original Message-----
From: DannyYounger@cs.com [mailto:DannyYounger@cs.com]
Sent: Tuesday, October 01, 2002 3:50 PM
To: Jeff.Neuman@neustar.us; michael@palage.com; ross@tucows.com;
ga@dnso.org
Cc: nc-transfer@dnso.org
Subject: Re: [ga] FW: Comment from the gTLD Registry Constituency
Jeff,
The First Interim Implementation Report made the following comment:
"In our view, the Ombudsman should be a person to whom those who believe
they
have been treated unfairly in the context of ICANN processes can turn to for
an independent evaluation and, potentially, facilitation of a resolution if
the complaint is determined to be well founded. In sum, the Ombudsman as we
envision it is an input mechanism for complaints, an independent voice in
evaluating and resolving those complaints, and a potential source of
suggestions on how to improve ICANN procedures and processes to reduce
complaints."
ICANN has already produced a concrete proposal that attends to the
resolution
of disputes through the use of the Ombudsman function which is fully
supported financially by ICANN. What's so wrong with using their solution
as
the basis by which a registrant's transfers grievance is resolved? Put the
policy language into the RAA and ICANN is thereby required to provide an
enforcement function. Couple it with Ombudsman services and you have solved
the problem with no expense to either the registries or registrars or
registrants.
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