Re: [ga-rules] Fwd: Re: The real reason the rules don't work.....

[Alexander Svensson <alexander@svensson.de>]

Hello William,

> Joop has suggested that the rules are the fault for the fact that they
> are ineffective.
>
> I believe that is far from the case.
>
> The real reason is that the moderators are not free to act on their
> own initiative and to act in a precipitous fashion to complaints,
> since they have to hash everything out by committee under our current
> chair's "rules."

I think you're both right and wrong.
First of all, the internal rules were not proposed by
Danny or Patrick, but by Harald Alvestrand. Indeed,
the moderators wait for complaints, but I don't think
this has been much of a drawback.

The reason why the decisions take so much time is what
you call 'hashing it out by committee'. If the
recommendation of monitor 1 is not supported by any
other monitor 2 (or if there even are objections),
the process is slowed down. But this is not accidental:
It shows that there is disagreement about either the
gravity of the complaint or the recommended action.
We have to debate until we have a clear majority
(which is obviously hard with only /two/ monitors).

> When I was with ml.org and managed the abuse team, the way it worked
> was that the complaints were handed off to a Trouble Ticket system,
> then abuse team members would assign themselves tickets to handle as
> they were able, and dispose of the complaints appropriately.
> Dispositions were forwarded to the abuse team leader for review.

With currently two moderators, this is almost what happens,
only that not the "abuse team leader" (which we don't have),
but the other moderator reviews the recommendation and
endorses or objects.

Best regards,
/// Alexander

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