[ga] RE: icann real server at eastwood-b.prognet.com

["Ben Edelman" <edelman@law.harvard.edu>]

Jeff,

Thanks for bringing this to our attention.  I've forwarded your message to
Real which, as you noticed, maintains a RealServer for us, and I will let
you know as soon as I hear back from our contact there.

I'm actually on vacation at the moment, with connectivity only via an
acoustic coupler on a payphone, so I can't verify the problem.  But I'll
stay on this and will let you know as soon as I hear anything re what the
problem is, how quickly it can be solved, etc.  In the meanwhile, I can
offer the following "trick" which, while not guaranteed to work in all cases
and somewhat troublesome, will likely help in the short term: Replace the
s=real in the long URL that links to the desired RealMedia clip with s=bcis.
This will redirect the request to a backup server, and it should do the
trick assuming the file is properly replicated onto the backup server.
Please let me know off-list if there are particular files for which this
does not seem to work properly, and I'll see that they're manually
resynchronized.

Sorry for the confusion & delay.


Ben Edelman
Berkman Center for Internet and Society
Harvard Law School


> -----Original Message-----
> From: pccf@bigbird.earth-net.net [mailto:pccf@bigbird.earth-net.net]
> Sent: Friday, August 13, 1999 2:47 PM
> To: wilbanks@law.harvard.edu; black@PROGNET.COM; edelman@law.harvard.edu
> Cc: ga@dnso.org
> Subject: icann real server at eastwood-b.prognet.com
>
>
> Hello:
>
> I am writing to you concerning a matter of urgency.  The server
> eastwood-b.prognet.com has been down for three days.  It is critical that
> the machine be back online A.S.A.P. as it contains the various real video
> and audio archives for ICANN.
>
> I would appreciate your earliest attention on this matter.
>
> Regards
> Jeff Mason
>
> --
> Planet Communication & Computing Facility
> pccf@bigbird.earth-net.net
> Public Access Internet Research Publisher           1 (212)
> 894-3704 ext. 1033
>
> On Fri, 13 Aug 1999, Planet Communications Computing Facility wrote:
>
> >
> >
> > Regards
> > Jeff Mason
> >
> > --
> > Planet Communication & Computing Facility
> pccf@bigbird.earth-net.net
> > Public Access Internet Research Publisher           1 (212)
> 894-3704 ext. 1033
> >
>