Re: [ga] The everlasting PIN situation

[Liz Bartlett <khyri@idyllmtn.com>]

At 12:31 PM 8/14/00 -0700, Christopher Ambler wrote:
>Well, I live in Seattle, WA USA, and was one of the first to sign
>up, and I've not gotten my PIN yet either.
>
>I really want to give my member support to Karl Auerbach, but
>I can't until I get my PIN.
>

I also notice that despite the FAQ which states:

"If you have lost your password or PIN number, you should go to 
the members only area and click on the appropriate button. Because 
of the cost of mailing PIN numbers via surface mail, ICANN will 
send no more than one PIN reminder. Passwords and PIN numbers 
will not be given out by telephone."

that the members only area does not have a "button" for reminder
PIN numbers, just email password reminders. As PINs on paper are
one of the _easiest_ things to lose, I predict that many members
are going to be unable to vote because they've lost theirs,
can't remember them, and have no way to re-request them.

I think ICANN should take a leaf out of other high-security
web sites and say that once membership has been activated with the
sufrace mailed PIN, then the PIN is no longer required for further
access under that membership number.

(Forgive me if this has been previously covered, I'm relatively
new to the list)

--Liz

----------------------------------------------------------------------
Liz Bartlett*http://www.khyri.com/            110 E. Wilshire Ave.#G-1
Idyll Mountain Internet*http://www.idyllmtn.com/   Fullerton, CA 92832
Virtual Dog Show Co-ordinator*http://www.dogshow.com/   (714) 526-5656
Tibetan Mastiff Web Site*http://www.tibetanmastiffs.com/
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