Re: [ga] FYI FOr the NC-Transfer: Verisign deviltry? Its reply to a customer who wants to leave

["L. Gallegos" <jandl@jandl.com>]

At the very least, there should be a reference to the ACK paragraph 
immediately below the opening paragraph - in CAPS.  The notice is 
sleazy, IMO.  I honestly don't think it should include solicitation other 
than a link for more information and that link should really be located 
below the ACK instructions.

Leah


On 8 Jul 2002, at 18:40, Jeff Williams wrote:

> All assembly members and/or other stakeholders or interested parties,
> 
>   The following is from Politech:
> 
> ==============Copy starts here ===========
> Subject: FC: Verisign deviltry? Its reply to a customer who wants to
> leave
>    Date:  Mon, 08 Jul 2002 17:43:03 -0400
>    From: Declan McCullagh <declan@well.com>
>      To:  politech@politechbot.com
> 
> 
> 
> 
> ---
> 
> From: "Thomas Leavitt" <thomasleavitt@hotmail.com>
> To: declan@well.com
> Subject: Fwd: [NIC-020704.4568] Your Registrar Transfer Request
> Date: Sun, 07 Jul 2002 18:44:13 -0700
> 
> Declan,
> 
> I thought you might be interested in seeing how Verisign responds to
> a  registrar change request... you get what appears to be a junk mail
> that, if you don't read the fine print on, and just delete, will result in
> a denial of the transfer request. I almost did this myself.
> 
> The actual instructions on how to confirm the transfer request are
> buried  in the "signature" portion of the email... pretty scuzzy in my
> opinion - this is an email they're obligated to send, I think, therefore,
> the actual functional part of the email should be a lot more visible and
> clear.
> 
> When you go to the "stayoffer.com" URL, you get redirected to
> 
> 
> https://www.netsol.com/en_US/promotions/offers/renewals/renewal-7.jhtml?sit
> eid=100&channelid=P47C100S169N0B10A8D157V1&clickid=1000000000
> 
> ... where Verisign drops its pants and offers to let you renew your
> domain for just $15/year with a two year renewal term... significantly less
> than the $35/year list price.
> 
> Of course, by that point, I'd already paid the 12 euro non-refundable
> fee to have gandi.net host it, and I'm happy with them, so it wasn't any
> 
> use to me. But it might be of use to those folk who need to renew their
> domains and want to stay with Verisign. :)
> 
> Regards,
> Thomas Leavitt
> 
> 
> >From: outbound-response@networksolutions.com
> >To: thomasleavitt@HOTMAIL.COM
> >Subject: [NIC-020704.4568] Your Registrar Transfer Request
> >Date: Sat, 6 Jul 2002 02:04:41 -0400 (EDT)
> >
> >
> >Dear Valued VeriSign(r) Customer:
> >
> >We've received a request to Change the Registrar of your
> >domain name registration SPACE.ORG to another registrar.
> >You're a valued customer, and we want you to remain with
> >VeriSign. We hope you'll reconsider and renew your domain
> >name registration with VeriSign at our special valued
> >customer promotional price, available at:
> >http://www.stayoffer.com
> >
> >Don't miss out on the benefits VeriSign is committed to
> >providing you, including:
> >
> >24-HOUR CUSTOMER SUPPORT
> >FREE access 24 hours a day, 7 days a week
> >Get help when you need it. Customer Support is available
> >by phone, e-mail, and through our Web site.
> >
> >ONLINE MANAGEMENT TOOLS
> >Manage all your services with our easy-to-use, Web-based
> >interface. Set up a Web site, add additional e-mail
> >boxes, modify your contact information...it's all in
> >one place.
> >
> >To renew SPACE.ORG with VeriSign at our special
> >promotional price, click here: http://www.stayoffer.com
> >
> >
> >**************************************************************
> >We take every effort to protect you against unauthorized or
> >fraudulent registrar changes. To keep your domain name
> >registration with VeriSign, no action on your part is necessary.
> >To confirm your desire to change your registrar, copy and paste
> >the line below into the subject line of your return email:
> >[NIC-020704.4568]:SPACE.ORG:580325:TRANSFER=YES
> >
> >If you don't respond within 72 hours from the time stamp of
> >this e-mail, the request to Change Registrar will be denied.
> >The timestamp of this e-mail and the time to respond are
> >based on Eastern Time. If you have any questions, please
> >e-mail us at: registrar@networksolutions.com.
> >
> >At VeriSign, we've been building online identities since the
> >Internet was introduced. We will continue to put this
> >experience and reliability to work for you. Thank you for
> >being a VeriSign customer.
> >
> >
> >(c) 2002 VeriSign, Inc. All rights reserved.
> 
> 
> 
> 
> --
> Thomas Leavitt -- thomasleavitt@hotmail.com, Sr. Systems Admin For
> Hire
> 
> Wired since 1981. Internet-enabled since 1990. Web-enabled since
> 1993.
> Older, wiser, and poorer, post-crash. :)
> 
> Personal Home Page and Resume:
> http://www.internetmanifesto.org/resume/
> 
> 
> 
> 
> 
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> ================  End of Copy from Politech ===============
> 
> 
> Regards,
> 
> --
> Jeffrey A. Williams
> Spokesman for INEGroup - (Over 124k members/stakeholders strong!)
> CEO/DIR. Internet Network Eng/SR. Java/CORBA Development Eng.
> Information Network Eng. Group. INEG. INC.
> E-Mail jwkckid1@ix.netcom.com
> Contact Number:  972-244-3801 or 214-244-4827
> Address: 5 East Kirkwood Blvd. Grapevine Texas 75208
> 
> 
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