RE: [ga] FW: Comment from the gTLD Registry Constituency

["Neuman, Jeff" <Jeff.Neuman@neustar.us>]

That is one possible alternative.  Personally, I believe with the number of
complaints the ombudsman is going to get with other issues coupled with the
number of transfer disputes that already exist, the Ombudsman will not be
able to handle the load of work.

That is just my opinion.  But your suggestion it is certainly worth
discussing.

-----Original Message-----
From: DannyYounger@cs.com [mailto:DannyYounger@cs.com]
Sent: Tuesday, October 01, 2002 3:50 PM
To: Jeff.Neuman@neustar.us; michael@palage.com; ross@tucows.com;
ga@dnso.org
Cc: nc-transfer@dnso.org
Subject: Re: [ga] FW: Comment from the gTLD Registry Constituency


Jeff,

The First Interim Implementation Report made the following comment:

"In our view, the Ombudsman should be a person to whom those who believe
they 
have been treated unfairly in the context of ICANN processes can turn to for

an independent evaluation and, potentially, facilitation of a resolution if 
the complaint is determined to be well founded. In sum, the Ombudsman as we 
envision it is an input mechanism for complaints, an independent voice in 
evaluating and resolving those complaints, and a potential source of 
suggestions on how to improve ICANN procedures and processes to reduce 
complaints."

ICANN has already produced a concrete proposal that attends to the
resolution 
of disputes through the use of the Ombudsman function which is fully 
supported financially by ICANN.  What's so wrong with using their solution
as 
the basis by which a registrant's transfers grievance is resolved?  Put the 
policy language into the RAA and ICANN is thereby required to provide an 
enforcement function.  Couple it with Ombudsman services and you have solved

the problem with no expense to either the registries or registrars or 
registrants.  
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