RE: [registrars] NSI billing for domains

["Bryan Evans" <bevans@interaccess.com>]

I've noticed this as well.

Actually, I tried to contact someone at NSI about it for
a domain that I have registered personally, and received
a very unsatisfactory response.  The NSI customer support
person told me that the gaining registrar would have to
contact NSI separately (via email or phone) for each &
every domain transferred, in addition to the SRS transfer
request, in order to prevent the double-billing from
happening.

I can't believe that NSI really intends for transfers to
work like this.  My guess is that they're still getting
used to changing their business practices to deal with a
competitive market.

-Bryan

Bryan Evans
Director of Technology
InterAccess Co.

-----Original Message-----
From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org]On
Behalf Of Larry Erlich
Sent: Friday, June 30, 2000 12:57 PM
To: registrars@dnso.org
Subject: [registrars] NSI billing for domains


I've noticed multiple cases where
NSI is billing for domain name
renewals for names that have been
transferred well before the expiration
date of the domain (and well before
payment is due to NSI IF the customer
had chosen to remain with NSI).

This causes plenty of problems
with customers that thought they
had transferred their names to DomainRegistry.com
from NSI.

Has anyone else had this experience?

Larry Erlich

http://www.DomainRegistry.com
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Larry Erlich - DomainRegistry.com, Inc.
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