Re: [registrars] Tucows Position On Transfer Policies

[Larry Erlich <erlich@domainregistry.com>]

Bhavin Turakhia wrote:
> 
> > I think you can start being scared
> > at the point that a registrar uses that "excuse" on
> > multiple occasions to the point where you become suspicious
> > that there is an abuse.
> 
> what you are suggesting is a manual method.

No, I am suggesting maintaining the
status quo where the method of approval is at
the discretion of the gaining registrar.

> what i am trying to do is reduce
> manual processes to the minimum. if a procss is well defined manual
> processes are negligible. we can all automate our processes and be happy.

I think that you will find that from the
domain registrants point of view they would
like to have flexibility. Not everyone is interested
in (to take the words off your bio on your web page)
"volume based web services that cater to and 
commodotize all online services". Please
don't take any offense to this.

Some people want personal service and deal
on a personal level. Some registrars also try to deal
this way.  The industry should be able to accomodate both. 
Rigid procedures do not always make for happy
customers. 

(In a sense I can empathize with both Verisign and
Register.com. They have a significant investment
in providing customer service and call centers
and there are registrars out there selling domain names
for $1 above cost. So they stand to lose plenty of
business because registrants are ignorant
to the perils of registering or renewing a domain
name based on price only. That being said I don't
have any personal experience on the CS that either
Register.com or Verisign is offering currently.)

> here i have to track 20 different methods of approval from diff registrars,
> such as phone approval, fax approval, email approval etc etc etc, and that
> involves building manual processes.

You seemed to be confused about what we
are talking about here. You don't have to track the
methods that the gaining registrar uses to get authorization
of a transfer. But you can always question it
after the fact and complain if there is a problem.

> 
> it would be far easier to just have a standard approach.

There have already been illustrations of
why a standard approach would be difficult, given
the worldwide nature and company size of both the registrants
and registrars.

Larry Erlich

http://www.DomainRegistry.com
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