[registrars] Fw: Notice: Important Changes to Renewal Process

["Ross Wm. Rader" <ross@tucows.com>]

Bruce,

Two quick questions - I'm cc'ing this to the r'ar list because of the
impact that it has on all registrars.

1) I understand that it is NSI's current practice to put domain
registrations into "Not In Paid Status" when you issue an invoice. Can you
confirm that this will continue to be your policy with the new timelines
referred to below? If so, this will require our organization to modify our
transfer logic accordingly and I'd like to get started sooner than later. If
no, then can you let me know at what point domain names go into "NIPS"?

2) Can you explain what the relationship is between this announcement and
InterNIC? It was my distinct impression that Verisign stopped supporting the
InterNIC project a while back and that the USG was now the holder
of the trademark with ICANN as the sole licensee and operator of the
InterNIC website.

Thanks in advance for your assistance.

-rwr

----- Original Message -----
From: "VeriSign Partner Program"
To: <snip>
Sent: Monday, December 03, 2001 12:23 PM
Subject: Notice: Important Changes to Renewal Process


> Dear Partner:
>
> We are committed to making your partnership with us a
> success. As a result, we are pleased to announce
> improvements to our Internic renewal process. We
> believe these changes will help you increase revenue
> and retention rates by alerting you to customer renewal
> needs earlier and more frequently.
>
> This new process, to be implemented in mid-December,
> will notify you of upcoming renewals approximately 45
> days earlier in the process. This will allow you to
> reach your customers and collect payment earlier,
> before the competition does. You will receive your first
> renewal notice approximately 75 days prior to the
> registration anniversary date. If payment has not been
> received, approximately 45 days before the anniversary
> date, a second reminder notice will be sent to you.
>
> If a renewal registration fee has not been received by
> VeriSign 10 days prior to the anniversary date, a
> deactivation notice will be sent via U.S. mail to the
> registrant. This notice will contain YOUR contact
> information and will direct the customer to contact you
> directly to process their renewal.
>
> For all questions and concerns please contact your
> Partner Manager. Premier Partners please call
> 877-438-8580 or send an email to the following
> address: mailto:premiersupport@networksolutions.com
>
> Thank you for your continued business and for the
> opportunity to serve you.
>
> Sincerely,
> VeriSign Partner Program
>
>
>
> _______________________________________________________
> Please do not reply to this message. Any replies to
> this message will not receive a response.
>
> If you have any customer service inquiries, please
> contact your Partner Manager.
>
> Copyright 2001 VeriSign, Inc. All rights reserved.
>
>
>