[registrars] VeriSign Registry Response

["Michael D. Palage" <michael@palage.com>]

-----Original Message-----
From: Jackson, Crystal [mailto:CrystalJ@verisign.com]
Sent: Tuesday, December 11, 2001 11:17 AM
To: Sheridan, Chris
Cc: Gomes, Chuck; 'michael@palage.com'
Subject: RE: [registrars] SERIOUS Registry issue


Chris,

According to the domain history, the domain was auto-renewed (12/01/01) and
deleted yesterday (12/10/01)


Three things:

1. The domain was deleted within the 45-day auto-renew grace period, which
means the domain disappeared from the database immediately.  Bhavin believes
the domain should have been placed on registry-hold for 5 days (not true in
this case).

2. The domain was deleted after the 12 PM root zone process began
(13:24:42).  Therefore,  this delete would not have been captured until the
next update at 12 AM.  I called the RCC to verify the time of the push of
the 12 AM update and the push did not happen until 10 AM this morning.
Bhavin's email arrived at 8:12 AM.

3. Finally, I confirmed with the RCC that the domain is no longer in the a
root zone file.


See Domain History Below:

Domain History

CALLCENTERINDIA.ORG 10-DEC-2001 13:24:42 BulkRegister.com, Inc. DEL-DOMAIN
30-NOV-2000 05:50:07 30-NOV-2002 05:50:07
CALLCENTERINDIA.ORG 01-DEC-2001 21:56:02 BulkRegister.com, Inc.
BATCH-DOM-RENEWAL 30-NOV-2000 05:50:07 30-NOV-2002 05:50:07
CALLCENTERINDIA.ORG 30-NOV-2000 05:50:07 BulkRegister.com, Inc. ADD-DOMAIN
30-NOV-2000 05:50:07 30-NOV-2001 05:50:07


Please let me know if you have any questions.


Crystal



-----Original Message-----
From: Sheridan, Chris
Sent: Tuesday, December 11, 2001 10:37 AM
To: Jackson, Crystal
Subject: FW: [registrars] SERIOUS Registry issue
Importance: High


Please see email below from Bhavin of DirectI. Please doc this in Clarify
and work with Ops to find out what's going on with this domain name. As
Chuck Gomes is now involved, please copy Chuck and myself on the resolution.

Thanks,

Crystal

-----Original Message-----
From: Gomes, Chuck
Sent: Tuesday, December 11, 2001 9:08 AM
To: 'Michael D. Palage'
Subject: RE: [registrars] SERIOUS Registry issue


I will forward this to Customer Service for their response Mike.

Chuck

> -----Original Message-----
> From: Michael D. Palage [mailto:michael@palage.com]
> Sent: Tuesday, December 11, 2001 8:50 AM
> To: Chuck Gomes
> Subject: FW: [registrars] SERIOUS Registry issue
>
>
> Chuck:
>
> Any insight into this issue?
>
> Thanks,
>
> Mike
>
> -----Original Message-----
> From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org]On
> Behalf Of Bhavin Turakhia
> Sent: Tuesday, December 11, 2001 8:12 AM
> To: Registrars@Dnso. Org
> Subject: [registrars] SERIOUS Registry issue
>
>
> I checked a domain name called callcenterindia.org. On doing
> a WHOIS query
> at http://www.internic.net i get a NO MATCH found....
>
> upon doing a check availability on this domain name through
> RRP it shows as
> available.
>
> however when I check the domain name it is in the registry
> DNS servers.
> Infact you can actually visit the website. This situation can
> only arise if
> the domain was deleted from the registry database, but not
> deleted from the
> root servers. which is a VERY serious issue (unless i have wrongly
> interpreted it) - since I believe it means that the Registry
> database is not
> in synch with the root servers.
>
> When a domain nameis normally deleted it is placed on
> registry-hold. which
> means for 5 days the registry would not show it as available
> - however it
> would be removed from the zone files. here however is a
> domain that has been
> removed from the registry dbase but appears in the zone
> files. can someone
> explain this situation to me?
>
> > server a.gtld-servers.net.
> Default Server:  a.gtld-servers.net
> Address:  192.5.6.30
>
> > callcenterindia.org.
> Server:  a.gtld-servers.net
> Address:  192.5.6.30
>
> Name:    callcenterindia.org
> Served by:
> - NS2.NET4INDIA.COM
>           202.71.128.37
>           callcenterindia.org
> - NS1.NET4INDIA.COM
>           202.71.129.33
>           callcenterindia.org
>
> Best Regards
> Bhavin Turakhia
> CEO
> Directi
> ----------------------------
> Tel: 91-22-6370256 (4 lines)
> Fax: 91-22-6370255
> http://www.directi.com
> ----------------------------
>