[registrars] RE: bulkregister.com whois info not found

["Bhavin Turakhia" <bhavin.t@directi.com>]

Hi Tom,

there are more such domain which are giving a simlar issue. while they show
as being registered by bulkregister.com your own whois from your website
says they are not found in your database.

check the whois of avvisotech.com or adiartech.com. they are both registered
with bulkregister - but have no WHOIS information

this is a blatant violation of your ICANN contract. it is seriously impeding
my business. The previous four caused me a huge customer support cost and i
lost the customer. These two threaten the same thing. How can your database
nbot show the WHOIS information for domains registered with you?

please have this situation rectified immediately.

Thanks
Best Regards
Bhavin Turakhia
CEO
Directi
----------------------------
Tel: 91-22-6370256 (4 lines)
Fax: 91-22-6370255
http://www.directi.com
----------------------------

> -----Original Message-----
> From: Tom D'Alleva [mailto:tdalleva@bulkregister.com]
> Sent: Monday, February 04, 2002 10:35 PM
> To: Bhavin Turakhia
> Subject: RE: bulkregister.com whois info not found
>
>
> Bhavin,
>
> What we've discovered thus far is:
> Prior to March 21, 2001 our systems were developed and ran by an outside
> software consulting company that caused us continuous problems.
> Once we took
> back control of the systems, we successfully clean up most the problems.
> However, there appears to be at least several days worth of domain names
> that are still affected in the March 2001 timeframe.  We are attempting to
> review and repair log files and any inaccurate whois information for these
> domains. Engineering has made it a priority to get this repaired
> as soon as
> possible.  The estimated time to complete these repairs is by the end of
> this week.
>
> If you have any other domain names or information that you feel is
> inaccurate please send the information and we will attempt to get it
> corrected this week.  It may also be helpful in ensuring that our
> diagnosis
> of the problem is complete and accurate.
>
> I completely understand your customer situation and apologize for the
> inconvenience.
>
> Tom
>
> > -----Original Message-----
> > From: Bhavin Turakhia [mailto:bhavin.t@directi.com]
> > Sent: Monday, February 04, 2002 9:21 AM
> > To: Tom D'Alleva
> > Subject: RE: bulkregister.com whois info not found
> >
> >
> > will await the same
> >
> > thanks
> >
> > bhavin
> >
> > > -----Original Message-----
> > > From: Tom D'Alleva [mailto:tdalleva@bulkregister.com]
> > > Sent: Monday, February 04, 2002 7:14 PM
> > > To: Bhavin Turakhia
> > > Subject: RE: bulkregister.com whois info not found
> > >
> > >
> > > I will get back to you today with an update.
> > >
> > > > -----Original Message-----
> > > > From: Bhavin Turakhia [mailto:bhavin.t@directi.com]
> > > > Sent: Sunday, February 03, 2002 4:03 PM
> > > > To: Tom D'Alleva
> > > > Subject: RE: bulkregister.com whois info not found
> > > >
> > > >
> > > > hi,
> > > >
> > > > now its been a week since this mail below from you - i would
> > > appreciate a
> > > > response - these domains are still stuck
> > > >
> > > > bhavin
> > > >
> > > > > -----Original Message-----
> > > > > From: Tom D'Alleva [mailto:tdalleva@bulkregister.com]
> > > > > Sent: Monday, January 28, 2002 8:02 PM
> > > > > To: Bhavin Turakhia
> > > > > Subject: RE: bulkregister.com whois info not found
> > > > >
> > > > >
> > > > > Bhavin,
> > > > > The problem is puzzling some of our staff memebers.
> > > > > Here is a reply from one of my employees on what she has
> > > found thus far:
> > > > >
> > > > > >The other domain  - bharatnatyam.com - I had Paul look up
> > and it was
> > > > > >apparently deleted from our system on 1/9 -
> > > > > >
> > > > > >but per Paul "It's hard to tell since the logs say NOTHING. I
> > > > checked in
> > > > > the
> > > > > >directory
> > > > > >where Eric F. stores his domainstoDelete and it wasn't
> > > there. Honestly,
> > > > > >this domain is somewhat of an enigma..."
> > > > > >
> > > > > >I'll have Paul look up this domain as well.  Eric isnt here
> > > > > today but I'll
> > > > > >ck with him tomorrow.
> > > > > >
> > > > > Both Paul and Eric are support engineers. The problem has
> also been
> > > > > escalated to development engineers and our CTO.
> > > > > I realize that your customers are complaining. However, we have
> > > > > not missed a
> > > > > beat in investigating the issue.
> > > > > I'll keep you updated on progress.
> > > > >
> > > > > Tom
> > > > >
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: Bhavin Turakhia [mailto:bhavin.t@directi.com]
> > > > > > Sent: Thursday, January 24, 2002 10:10 PM
> > > > > > To: Tom D'Alleva
> > > > > > Subject: bulkregister.com whois info not found
> > > > > >
> > > > > >
> > > > > > Since the past several days a large number of bulkregister.com
> > > > > > transfers are
> > > > > > failing - because of a message that says the domain name whois
> > > > > information
> > > > > > is not found on the bulkregister website.
> > > > > >
> > > > > > one such domain is listed below. I can give you several other
> > > > examples.
> > > > > >
> > > > > > Can you let me know why we are getting this message
> > > > > >
> > > > > > Whois info for, bharatnatyam.com:
> > > > > >
> > > > > > Whois Server Version 1.3
> > > > > >
> > > > > > Domain names in the .com, .net, and .org domains can now be
> > > registered
> > > > > > with many different competing registrars. Go to
> > > http://www.internic.net
> > > > > for detailed information.
> > > > >
> > > > >    Domain Name: BHARATNATYAM.COM
> > > > >    Registrar: BULKREGISTER.COM, INC.
> > > > >    Whois Server: whois.bulkregister.com
> > > > >    Referral URL: http://www.bulkregister.com
> > > > >    Name Server: NS.INDIAACCESS.COM
> > > > >    Name Server: NS2.INDIAACCESS.COM
> > > > >    Updated Date: 05-nov-2001
> > > > >
> > > > >
> > > > >  Last update of whois database: Thu, 24 Jan 2002 17:08:21 EST
> > > > >
> > > > > The Registry database contains ONLY .COM, .NET, .ORG, .EDU
> > domains and
> > > > > Registrars.
> > > > >
> > > > > ====================================================
> > > > > Not found!
> > > > >
> > > > >
> > > > > thanks in advance
> > > > >
> > > > > Best Regards
> > > > > Bhavin Turakhia
> > > > > CEO
> > > > > Directi
> > > > > ----------------------------
> > > > > Tel: 91-22-6370256 (4 lines)
> > > > > Fax: 91-22-6370255
> > > > > http://www.directi.com
> > > > > ----------------------------
> > > > >
> > > >
> > > >
> > >
> > >
> >
>
>