RE: [registrars] Registrars Collecting on Multi-Year Registrations

["Donny Simonton" <donny@intercosmos.com>]

This is interesting when Verisign the registrar breaks this policy
themselves.  

Donny 

> -----Original Message-----
> From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org] On
> Behalf Of Mike Lampson
> Sent: Wednesday, September 04, 2002 12:17 PM
> To: registrars@dnso.org
> Subject: [registrars] Registrars Collecting on Multi-Year
Registrations
> 
> All,
> 
> This is a terrible business practice as documented by VeriSign.
> Prohibition
> against such practices needs to be in our Code of Conduct.
> 
> Regards,
> 
> Mike Lampson
> The Registry at Info Avenue, LLC
> 
> 
> 
> ----- Original Message -----
> From: "VeriSign Global Registry Services"
> To: VeriSign Registrars
> Sent: Wednesday, September 04, 2002 12:42 PM
> Subject: Registry Advisory: Multi-Year Registrations
> 
> 
> To All Registrars:
> 
> As you know, running effective renewal campaigns depends upon keeping
> accurate customer data, including contact information for reaching
them by
> e-mail, direct mail, or phone. Equally important is ensuring
expiration
> dates between VeriSign Registry and registrar are consistent.
> 
> The sale of a multi-year registration that is registered with VeriSign
> Registry for only one year will create a discrepancy in the expiration
> date,
> meaning you have to manage separate expiration dates for
registrations,
> adding cycles to your renewal efforts and increasing the chance that a
> registration may be inadvertently deleted.  Additionally, registrants
who
> have paid for a multi-year registration but later become aware that
they
> only received a one-year registration may question the registrar's
right
> to
> engage in such a transaction. Indeed, processing multi-year
registrations
> as
> one-year registrations will create a liability on the part of the
> registrar
> should the registrant choose to transfer its registration to another
> registrar.  The transfer process causes the discrepancy to surface
because
> the full registration term purchased by the registrant will not carry
> forward to the new registrar. All registrars are required to process
all
> domain name registrations and renewals through VeriSign Registry with
the
> same term length as was agreed to by the registrant.
> 
> All registrars should periodically crosscheck their data with VeriSign
> Registry data available in the weekly Domain Name reports.  Our
Customer
> Service Representatives are always available to assist you with any
> questions you have on discrepancies between your registration data and
> expiration dates with VeriSign Registry. If you have any questions
> regarding
> this Registry Advisory, please contact Customer Service
> 
> Chris Sheridan
> Manager, Customer Service
> VeriSign Global Registry Services
> www.verisign-grs.com
> 
> 
> 
> 
> 
>