RE: [registrars] Problems transfering from GoDaddy

["Tim Ruiz" <tim@godaddy.com>]

Patricio,

I will have the timeout issue looked into. In the meantime send me a
list of the names and a copy of your authorization for the transfer and
I'll get them expedited for the customer.

Tim Ruiz
Go Daddy Software, Inc.


-----Original Message-----
From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org] On
Behalf Of Patricio Valdes
Sent: Friday, May 09, 2003 9:10 AM
To: registrars@dnso.org
Subject: [registrars] Problems transfering from GoDaddy

Sending this out as a last recourse, if anyone has any ideas, please
help.

We have a client with over 1500 domains at GoDaddy and he wants to
transfer
them over to us. We requested the transfers and godaddy requires that
you
confirm the transfers via a webpage. Probably because of the large
amount of
names, the webpage times out and returns a script error. Godaddy will
not or
has not fixed the problem and refuses to accept the transfers unless
done
through the web interface.

This is very frustrating and time consuming.

Can anyone help? The names will be up for renewal soon and our client
does
not want to renew with GoDaddy.

Patricio Valdes
Parava Networks

-----Original Message-----
Sent: Friday, May 09, 2003 9:57 AM
To: Patricio Valdes
Subject: RE: Status of renewals


Is there any way we can confirm the transfer from your end. Godaddy is
forcing us to use a web interface that doesn't work (the script times
out),
and they say it is the only way to confirm. Tech support has not or
won't
fix it. This is terribly frustrating. Do we have any other options like
going direct to verisign?

Any advice would be greatly appreciated. I did report them via the link
below, but they say that only use it for information purposes only. They
won't actually help fix problems.

-Rob


At 03:07 PM 5/8/2003 -0500, you wrote:
>Rob,
>
>You can go here to treport problems with Godaddy to ICANN:
>
>http://reports.internic.net/cgi/registrars/problem-report.cgi
>