RE: [IDNList] Re: [registrars] VGRS RRP Connectivity loss

["Sheridan, Chris" <csheridan@verisign.com>]

Bob,

The registrar closed subscriptions lists are not the best forum for
escalating to the registry. I would prefer if registrars used our 24x7
contact information. By using this information, I am in a better position to
assist you in a timely manner. Our contact info again is:

info@verisign-grs.com
+1 703 925 6999

Chris




-----Original Message-----
From: Robert F. Connelly [mailto:rconnell@psi-japan.com]
Sent: Friday, June 27, 2003 4:09 PM
To: Sheridan, Chris
Cc: Marcelo Kreyness; Bhavin Turakhia; registrars@dnso.org; Seo, June;
Kane, Pat; idntestbed@verisign-grs.com
Subject: RE: [IDNList] Re: [registrars] VGRS RRP Connectivity loss


At 04:00 PM 6/27/03 -0400, Sheridan, Chris wrote:
>idntestbed@verisign-grs.com is to a closed subscription list. This list is
>used by Customer Service to post announcements, new bulletins, and is a
>forum for registrars to discuss IDN issues.

Dear Chris:  That would appear to be the appropriate list for the recent 
thread about RRP problems for IDN registrations.  Would you 
agree?  Regards, BobC


>idn@verisign.com is a role account used by customer service answer IDN
>questions from end users about the IDN program.