RE: [registrars] Transfer Process-2

[dwascher@iaregistry.com]

Elana,
This discussion is just a point of clarification that the document does not
specifically address, which so OK for now. But it seems that after we settle
on HOW we do a transfer the WHEN will need some clarification.

The WHEN is still confusing from a customer stand point. If registrar A
considers the domain to be delinquent 30 days before the expiration date and
registrar B considers 5 days we have no consistency. A customer understands
that they have the right to use the domain for 12 months but what other
"rules" should the customer be aware of.

An analogy would be insurance. If you file a claim on the last day of your
policy the insurance company will normally still pay even if you cancel the
insurance or move to a new provider.

David
IARegistry

-----Original Message-----
From: Elana Broitman [mailto:ebroitman@register.com]
Sent: Wednesday, September 26, 2001 8:49 AM
To: David Wascher; Registrars List
Subject: RE: [registrars] Transfer Process-2


David and others discussing this issue - are you advocating a change to the
IRDX document, or a separate vote?  I want to understand our current
process.

thanks

-----Original Message-----
From: David Wascher [mailto:dwascher@infoave.net]
Sent: Tuesday, September 25, 2001 6:16 PM
To: Registrars List
Subject: [registrars] Transfer Process-2


The paper is to provide a constant way for the registrars to do business as
seen by the general public. If a customer decides to start a transfer on the
expiration date then the domain should be Auto-ACK'ed except for the reasons
outlined in the paper 5 days later. In that case that gives the customer a
choice and allows the losing registrar away to get his money back from NSI.
Zero hours after the expiration the registrar has time to do something else
with the domain.

All of us have cost - it is the cost of doing business. This cost is in the
registration process using different factors - basic business 101. To claim
that there are cost that prevent you from releasing the domain is plain and
simple "domain hostage" in a different wrapper. This is all part of what we
are fighting and trying to bring to closure for each of our customers.

So my recommendation (at a minimum) would be if the transfer is initiated on
the expiration date (time not included) then it passes. To be more
consistent - all of us should use GMT to know when the end of the expiration
is. There could still be the argument of allowing the transfer to go through
the day after because of the lag in emails and such it the transfer was
started 1 minute before midnight on the expiration date.

David W.
IARegistry