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Re: [registrars] Whois expiration dates


Bruce,

Upon further discussion in our office, we have a theory.  Maybe you can
confirm or refute it.

When a name is past expiration at VeriSign, the customer has to renew it
with you before it can be Transferred to another Registrar.  The 3 instances
that we have seen in the past 2 weeks have all been names that we tried to
Transfer, were Nacked because were past expiration, then renewed by the
current Registrant/Administrator.  The expiration date then seems to
disappear from Whois.

At least 1 of these names we tried to Transfer again at this point.  The
Transfer was ACK'ed at VeriSign and the Transfer completed.  Of course the
customer lost their year of renewal since the domain was not more than 45
days past its original expiration date (the grace period for auto-renewals).

We haven't confirmed this yet, but we were wondering if the expiration date
would reappear on the 46th day past the original expiration date when the
Transfer could be done without the customer losing their renewal year?

Regards,

Mike Lampson
The Registry at Info Avenue, LLC



----- Original Message -----
From: "Elana Broitman" <ebroitman@register.com>
To: "'Beckwith Bruce'" <bbeckwith@verisign.com>; "'Mike Lampson'"
<lampson@iaregistry.com>
Cc: "'registrarsdnsoorg'" <registrars@dnso.org>
Sent: Friday, March 29, 2002 9:55 AM
Subject: RE: [registrars] RE: Whois expiration dates


Bruce - as you know, we have seen several such names (ranging in creation
date from several years to several weeks).  As always, there's a concern
that several examples point to a larger problem.  When will you have the
full extent of the problem identified and fixed?

Thank you, Elana

-----Original Message-----
From: Beckwith, Bruce [mailto:bbeckwith@verisign.com]
Sent: Friday, March 29, 2002 9:38 AM
To: 'Mike Lampson'
Cc: 'registrars@dnso.org'
Subject: [registrars] RE: Whois expiration dates


Mike,

Thanks for bringing this issue to my attention.

As I remember being told many times in school, if you have a question, you
can be sure others do also - so given this, I would assume that other
registrars may have similar questions, so I am taking the liberty of posting
my reply to you also to the Registrar Constituency mailing list (though I've
deleted your and Delores' phone numbers, as well as her email address, and
your customers identifiable information).

As you will see from the note I posted to the GA mailing list
(http://www.dnso.org/clubpublic/ga-full/Arc09/msg02098.html), we have
recently been made aware of a data problem with a few domains that were
registered approximately two years ago.  That issue is on the development
queue to be resolved in the near term.  Though I do not know the extent of
the problem, our initial review shows that it is limited to less than 20
domains.

I can't speak to why other registrars do not show expiration dates or have
available whois functions, all of which are required by the ICANN contracts.
I can tell you that the VeriSign Registrar abides by the contracts, and when
data issues are identified, as has been the case in this situation, we work
at getting them resolved in an expeditious manner.  Should you be aware of
any domains that have any issues, please let me know.

Regards,

Bruce



-----Original Message-----
From: Mike Lampson [mailto:lampson@iaregistry.com]
Sent: Thursday, March 28, 2002 2:16 PM
To: Beckwith Bruce
Cc: David Wascher, Delores Jordan
Subject: Whois expiration dates


Bruce,

I want to give you an opportunity to explain the attached statement from one
of your fellow VeriSign employees.  The attached was sent to one of our
customers.  If Delores made this statement in error, please let us know.
Otherwise I must bring issue up with the rest of the Registrars
Constituency.

I believe that the Registrars Accreditation Agreement from November 1999 is
still in force for all .COM/.NET/.ORG registrations.

http://www.icann.org/nsi/icann-raa-04nov99.htm#IIF

Regards,

Mike Lampson
The Registry at Info Avenue, LLC


----------------------------------------------------------


From: "Jordan, Delores"
To: Info Avenue Customer <real name deleted - BWB>
Sent: Thursday, March 28, 2002 1:24 PM
Subject: RE: Re : Domains (#number deleted -BWB)

The expiration date that we show in our database is not required by ICANN.
This information is for historical information and to help our customers to
know when their domain name is up for renewal.  As you have stated, other
registrars do not have this information we provide this as a courtesy.

Best Regards,

Delores (Jordan) Travis




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