RE: [registrars] Whois expiration dates

["Bhavin Turakhia" <bhavin.t@directi.com>]

Hi Tom,

i believe this is not the issue with NSI updating the dates - any domain
transferred during AUTO-RENEW period always loses the year that was added
due to auto-renew

Registrars should actually be nice enuf to add that year explicitly at the
time of ACKING the trfer request

bhavin

> -----Original Message-----
> From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org]On
> Behalf Of Tom D'Alleva
> Sent: Tuesday, April 02, 2002 7:15 PM
> To: registrars@dnso.org
> Subject: RE: [registrars] Whois expiration dates
>
>
> Bruce,
> Mike's theory is very close to reality. The only point he missed
> is that NSI
> does not update the expiration date for 60 days not 45 days.  That means
> that customers that pay NSI to renew their names must wait an
> additional 60
> days before attempting to transfer or else the expiration date is not
> correctly updated, resulting in the loss of a year.
>
> This problem was reported to ICANN by a customer and forwardedto both you
> and I by Ken Stubbs a FEW months ago. I'm attaching the email thread to
> refresh your memory.
>
> ----- Original Message -----
> From: "Tom D'Alleva" <tdalleva@bulkregister.com>
> To: "Ken Stubbs" <kstubbs@digitel.net>; "Beckwith, Bruce"
> <bbeckwith@netsol.com>
> Cc: <ross@tucows.com>
> Sent: Wednesday, January 09, 2002 3:23 PM
> Subject: RE: Domain Renewal / Transfer between registrars problem
>
>
> > Ken and Bruce,
> > I was just informed by my support staff that this situation occurs
> regularly
> > with NSI.  If a registrant pays to renew their registration and then
> > transfers out within a 45 day time frame, Network Solution does
> not update
> > the renewal date at the registry.  If this, in fact, is NSI
> policy, then I
> > believe that the only solution lies with ICANN or the courts.  I'm not
> sure
> > if this is one of the issues that Ross is working on regarding transfers
> but
> > it should be.
> >
> > If this is not the case, then I'm willing to do whatever is needed to
> > address these unique aberrations.
> >
> > Tom
> >
> > > -----Original Message-----
> > > From: Ken Stubbs [mailto:kstubbs@digitel.net]
> > > Sent: Wednesday, January 09, 2002 2:24 PM
> > > To: Beckwith, Bruce; tdalleva@bulkregister.com
> > > Subject: Fw: Domain Renewal / Transfer between registrars problem
> > >
> > >
> > > hapy new years guys...
> > >
> > > i received this in my capacity as names council rep and am
> > > fowarding this to
> > > you guys "off list" .
> > >
> > > in the hope that we can get this guy's problems clarified & resolved.
> > >
> > > please advise me as to what we can do collectively to make this "go
> away"
> > >
> > > thanks
> > >
> > > ken
> > > ----- Original Message -----
> > > From: <xxxxxxxxxx to protect the customer>
> > > To: <kstubbs@dninet.net>
> > > Sent: Wednesday, January 09, 2002 2:14 PM
> > > Subject: Domain Renewal / Transfer between registrars problem
> > >
> > >
> > > > I don't know if I'm asking the right person or not.  If not, please
> > > > point me in the right direction.
> > > >
> > > > Both registrars involved suggested I contact the "global registry"
> > > > with this problem:
> > > >
> > > > The domain name air1wireless.com had expired 21-Dec-2001.  As
> > > > a result, it was "locked".  We paid Network Solutions $35 to renew
> > > > it for one year.  After the renewal was complete, and the domain
> > > > was unlocked, we transfered it to BulkRegister.  Part of the
> > > > agreement we have with BulkRegister is any domain name we
> > > > transfer to them gets automatically extended by one year.  After
> > > > the transfer to BulkRegister was complete, we noticed the
> > > > additional year had not been added.
> > > >
> > > > We contacted BulkRegister.  They told us that when they received
> > > > the domain, it was set to expire 21-Dec-2001, and they added a
> > > > year, extending it to 21-Dec-2002.  We then contacted Network
> > > > Solutions, who told us that they had renewed it for one
> year prior to
> > > > the transfer.  To document this, they faxed us a copy of the receipt
> > > > showing the renewal.
> > > >
> > > > I then went back to BulkRegister.  They once again informed me
> > > > that they had renewed it for one year, and it was now set to expire
> > > > 21-Dec-2002.
> > > >
> > > > I was then told that I should "verify with the global
> registry", which
> > > > is where I hope I am now.  I found plenty of information on domain
> > > > name disputes, but nothing on expiration date disputes.  I hope
> > > > you can help me.
> > > >
> > > > Thanks,
>
> Needless to say, this practice not only creates a customer support problem
> for the gaining registrar but it adds to the general distrust and
> demise of
> the domain name industry.
>
> Tom
>
> > -----Original Message-----
> > From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org]On
> > Behalf Of Beckwith, Bruce
> > Sent: Friday, March 29, 2002 2:27 PM
> > To: registrars@dnso.org
> > Subject: RE: [registrars] Whois expiration dates
> >
> >
> > Mike,
> >
> > Your theory is interesting, but unfortunately, not based on fact.
> >
> > Though we believe that our engineers are unrivaled, we find that being
> > human, they do make mistakes sometimes.  The issues experienced
> with these
> > few domains were due to a software bug, which was unintentional (by
> > definition).  Though the bug was corrected shortly after it was
> introduced
> > and found, the fact that it had affected several domains was not
> > discovered
> > until I was recently given a heads-up by our good friends at
> Register.com.
> > As I've stated earlier, this issue is on the engineering queue to be
> > resolved in the near term.
> >
> > Regards,
> >
> > Bruce
> >
> > -----Original Message-----
> > From: Mike Lampson [mailto:lampson@iaregistry.com]
> > Sent: Friday, March 29, 2002 1:22 PM
> > To: registrars@dnso.org
> > Subject: Re: [registrars] Whois expiration dates
>
> > Bruce,
> >
> > Upon further discussion in our office, we have a theory.  Maybe you can
> > confirm or refute it.
> >
> > When a name is past expiration at VeriSign, the customer has to renew it
> > with you before it can be Transferred to another Registrar.  The
> > 3 instances
> > that we have seen in the past 2 weeks have all been names that
> we tried to
> > Transfer, were Nacked because were past expiration, then renewed by the
> > current Registrant/Administrator.  The expiration date then seems to
> > disappear from Whois.
> >
> > At least 1 of these names we tried to Transfer again at this point.  The
> > Transfer was ACK'ed at VeriSign and the Transfer completed.  Of
> course the
> > customer lost their year of renewal since the domain was not
> more than 45
> > days past its original expiration date (the grace period for
> > auto-renewals).
> >
> > We haven't confirmed this yet, but we were wondering if the
> > expiration date
> > would reappear on the 46th day past the original expiration
> date when the
> > Transfer could be done without the customer losing their renewal year?
> >
> > Regards,
> >
> > Mike Lampson
> > The Registry at Info Avenue, LLC
> >
>
>