Re: [registrars] Transfer request from Joker.com

["Ketu Patel" <ketan@neteka.com>]

Siegfried,

Thank you. I will submit this incident to your support page and I look
forward to resolving this issue.

Best Regards,

Ketu

----- Original Message -----
From: "Siegfried Langenbach" <svl@nrw.net>
To: "Registrars@Dnso. Org" <registrars@dnso.org>; "Ketu Patel"
<ketu@neteka.com>
Sent: Wednesday, September 04, 2002 4:07 AM
Subject: Re: [registrars] Transfer request from Joker.com


> Dear Sir,
>
> 1.) I consider your mail as a support for those which request that the
> losing registrar has to check if the transfer is valid, which I also
> support. IMHO it is the duty of the losing registrar to protect his
> clients from false transfers. As most registrars have resellers, the
> registrars can never be absolutly sure about a transfer (no matter
> the reason, could be mistyping).
>
> 2.) joker.com never makes an owner-change (as some registrars
> offer) at the same time as the transfer. An issue I do not remember
> have seen mentioned in the Transfer Draft. That said I do not
> consider the domain lost for the owner. If perhaps a false owner-
> change was initiated afterwards, I do not see a problem to return the
> domain to the original owner.
>
> 3.) Please let the case be reported at www.joker.com -> support ->
> transfer issues with all the details and joker.com will start an
> investigation.
>
> siegfried
>
>
> P.S. to BobC: it seems to me that republicans not only in Iraq fire
> before asking   :-((
>
>
> On 3 Sep 2002 at 14:32, Ketu Patel wrote:
>
> >
> > We have just lost one of our domains to joker.com. Appearently the
customer did NOT initiate the
> > transfer and now the domain has been completely lost. We have changed
our policy to reject any
> > transfer requests without prior approval from the domain owner. Is
anyone else experiecing this
> > problem originating from joker.com?
> >
> > Regards,
> >
> > Ketu
>
>
>