Re: [registrars] Fw: Principles

["Robert F. Connelly" <rconnell@psi-japan.com>]

At 05:14 PM 11/27/02 -0500, Ross Wm. Rader wrote:
>8.                  English is the mandatory default language for all
>registrar, registry and registrant transfer communications.  Additionally,
>registrars may communicate with registrants in other languages provided that
>the principle of standardization in principle 5 above is satisfied.

Dear Chuck:

I'm not sure the full implications of what you have set forth.

Japanese registrants have difficulties with some formats of Email from 
losing registrars.  One I saw this week had the following statements:

A request has been made to transfer domain name(s) for which you are the
administrative contact to the registrar XXXXXXXX.com.   In order to
approve or disapprove the transfer, please click on the following "Link" and
use the "Login Information" provided below within 5 calendar days of this
email:

Link:
http://########.com/admin.html

Login Information
-----------------

Batch ID     : 12345
Admin Handle : ABCD-ORG
Pin #        : c4805e

Each domain you submitted for transfer in this batch is listed below:

end quote:

I, even *I*, didn't understand it.

A certain large registraR does or did have a text which instructed the 
registrant to "cut and paste" some kind of serial number into the subject 
line of the response.  Lacking that, they would Nack the request for transfer.

The best we can hope for with Japanese who initiate a transfer to PSI-Japan 
is that they don't understand the Email from the "losing" registrar and do 
not reply.

Chuck, if your text is a part of an auto-ack system, it is acceptable.  If 
it is part of a "nack if not confirmed" scenario, it won't fly for Japanese 
and I presume a bunch of other language groups.

Personal regards, BobC




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