Re: [registrars] Recovery during grace period.

[Christopher Kruk <kruk@domainpeople.com>]

Bob,

We're also experiencing similar problems with domains we're trying to
redeem. We're receiving errors when trying to submit the required redemption
report. It's difficult to justify the high cost of this service to our 
customers and
these delays don't help.

We would welcome a delete redemption system that takes effect after prior
grace periods have expired.


Thanks & regards,
  -Chris


At 07:52 AM 2/6/03 -0800, Robert F. Connelly wrote:
>Dear Colleagues:
>
>We were surprised at one aspect of the implementation of the Delete 
>Redemption system.
>
>As you will remember, when a domain was deleted in the past, it was placed 
>on registry-hold for five days.  I was expecting that the redemption grace 
>period would begin after the five days on registry-hold.
>
>We had an inadvertent deletion on 2 February, I caught it within 8 
>hours.  But it was already on the Redemption Grace status.  Not only is it 
>costing us $85 now, but the system is flawed.  We completed the Redemption 
>Report 24 hours ago but the domain is still in limbo.  I called Verisign 
>just now and was promised an answer in 3 hours.
>
>Any other experiences with Redemption Grace?
>
>Regards, BobC
>
>