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Re: [registrars] RE: Frustrated transfers from Register.com
I think if a losing registrar wants to NAK a
transfer based on "Having received no response, we NACK'd the request.",
they should cc the gaining registrar a copy of the request they send
to their client. Network Solutions has declined, twice in a role, one of
our clients' request to transfer based on the same reason and the fact was that
the client never received any email from NetSol. After the client tried
the third time I called NetSol and made sure while on the phone with them that
their confirmation email go out. And sure enough, the client got the email from
them right after my call.
If we can have a copy of the losing registrar's
confirmation email, we can be of help to our clients if they did not get the
email, for some "strange' reason, from the losing registrar.
Joyce L
007names
----- Original Message -----
Sent: Tuesday, May 13, 2003 9:56 AM
Subject: [registrars] RE: Frustrated
transfers from Register.com
At 03:40 PM 3/18/03 -0500, Elana Broitman wrote:
When is
Register.com going to stop stone walling the intent of the Transfer TF?
I have been sitting on these documents for many months. Get off
the pot:-(
Auto NAKing is contrary to the intent.
BobC
Please note that Register.com has
checked its records. For each of the names below, we had sent a
confirmation notice to the email address listed in the administrative
contact field. Having received no response, we
NACK'd the request. Attached is the explanation that we had
sent to PSI, per our regular procedure. If you believe that the
customer has changed the administrative contact address, please have them
change the Whois information.
We send set notification emails to
registrants at their administrative contact email addresses in order to
ensure that we are complying with our customer's instructions. In the
interest of security, we make it a practice to require confirmation prior to
authorizing a transfer.
Regards,
Elana
Broitman Register.com 575 Eighth Avenue New York, NY 10018 Phone
(212) 798-9215 Fax (212) 629-9309 ebroitman@register.com
-----Original Message----- From: Robert F. Connelly [mailto:rconnell@psi-japan.com] Sent: Monday, March
17, 2003 7:40 PM To: Miller, Pamela L., Customer Service Cc: Duane
Connelly; Mieko Umezu; Naoko Orishige; Elana Broitman;
Sloan Gaon Subject: Frustrated transfers from
Register.com
Dear Pamela:
We have been frustrated for
month trying to transfer three domains from Register.com for the benefit
of All Nippon Airlines, Japan's second largest airline.
These
domains are as
follows:
analatte.com anawedding.com anadreamairport.com
I
have had the documents sitting on my desk since 26 February 2003. I have
written Elana three times about it, asking that she introduce us to the
proper parties in her firm.
Please assist.
Sincerely,
BobC
~~~~~~~~~~~~~~~~~~~~~~~~ "A man convinced against
his will, Is of the same opinion still:-("
Dr. Bray
attributed that statement to the Talmud.
I have never verified his
attribution. But it sure describes President
Chirac.
"My mind is made up, don't confuse me with the
facts:-("
"Reason? Reason? There's no darned reason, it's
just Policy!"
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