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Re: [registrars] RE: Frustrated transfers from Register.com
 
I think if a losing registrar wants to NAK a 
transfer based on "Having received no response, we NACK'd the request.", 
 
they should cc the gaining registrar a copy of the request they send 
to their client.  Network Solutions has declined, twice in a role, one of 
our clients' request to transfer based on the same reason and the fact was that 
the client never received any email from NetSol.  After the client tried 
the third time I called NetSol and made sure while on the phone with them that 
their confirmation email go out. And sure enough, the client got the email from 
them right after my call. 
  
If we can have a copy of the losing registrar's 
confirmation email, we can be of help to our clients if they did not get the 
email, for some "strange' reason, from the losing registrar. 
  
Joyce L 
007names 
  
  ----- Original Message -----  
  
  
  
  Sent: Tuesday, May 13, 2003 9:56 AM 
  Subject: [registrars] RE: Frustrated 
  transfers from Register.com 
  
  At 03:40 PM 3/18/03 -0500, Elana Broitman wrote:
  When is 
  Register.com going to stop stone walling the intent of the Transfer TF?  
  
  I have been sitting on these documents for many months.  Get off 
  the pot:-(
  Auto NAKing is contrary to the intent.
  BobC
  
  Please note that Register.com has 
    checked its records.  For each of the names below, we had sent a 
    confirmation notice to the email address listed in the administrative 
    contact field.  Having received no response, we 
    NACK'd the request.  Attached is the explanation that we had 
    sent to PSI, per our regular procedure.  If you believe that the 
    customer has changed the administrative contact address, please have them 
    change the Whois information.
  We send set notification emails to 
    registrants at their administrative contact email addresses in order to 
    ensure that we are complying with our customer's instructions.  In the 
    interest of security, we make it a practice to require confirmation prior to 
    authorizing a transfer.
  Regards,
  Elana 
    Broitman Register.com 575 Eighth Avenue New York, NY 10018 Phone 
    (212) 798-9215 Fax   (212) 629-9309 ebroitman@register.com 
    
 
 
  -----Original Message----- From: Robert F. Connelly [mailto:rconnell@psi-japan.com] Sent: Monday, March 
    17, 2003 7:40 PM To: Miller, Pamela L., Customer Service Cc: Duane 
    Connelly; Mieko Umezu; Naoko Orishige; Elana Broitman; 
    Sloan Gaon Subject: Frustrated transfers from 
    Register.com
 
  Dear Pamela:
  We have been frustrated for 
    month trying to transfer three domains from  Register.com for the benefit 
    of All Nippon Airlines, Japan's second largest  airline.
  These 
    domains are as 
    follows:
  analatte.com anawedding.com anadreamairport.com
  I 
    have had the documents sitting on my desk since 26 February 2003. I have 
     written Elana three times about it, asking that she introduce us to the 
     proper parties in her firm.
  Please assist.
  Sincerely, 
    BobC
 
 
 
  ~~~~~~~~~~~~~~~~~~~~~~~~ "A man convinced against 
    his will,   Is of the same opinion still:-("
  Dr. Bray 
    attributed that statement to the Talmud.
  I have never verified his 
    attribution.   But it sure describes President 
     Chirac.
  "My mind is made up, don't confuse me with the 
    facts:-("
  "Reason?  Reason?  There's no darned reason, it's 
    just Policy!"
 
 
   
 
 
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