RE: [ga] Registrar problem reports

[Roeland Meyer <rmeyer@mhsc.com>]

They do handle individual complaints. It is just that they out-source it to
WIPO. It's called UDRP.

> -----Original Message-----
> From: admin@consumer.net [mailto:admin@consumer.net]
> Sent: Monday, August 06, 2001 10:35 PM
> To: ga@dnso.org
> Subject: [ga] Registrar problem reports
> 
> 
>  http://www.internic.net/cgi/registrars/problem-report.cgi
> 
> It says:
> 
> "ICANN does not resolve individual customer complaints. ICANN is a
> technical-coordination body. Its primary objective is to 
> coordinate the
> Internet's system of assigned names and numbers to promote stable
> operation."
> 
> Why doesn't ICANN resolve individual complaints?  If they 
> don't then who
> does?  Don't they manage the registrar contracts?  If so, 
> then why don't
> they handle individual complaints?
> 
> Russ Smith
> http://TheNic.com
> 
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