RE: [registrars] Canceling Renewals?

["Bhavin Turakhia" <bhavin.t@directi.com>]

And yea - add to that the fact that I have noticed several amount of
fraudulent transactions where a single customer registered 5-6 1 year
names . If we had a delete pending period, we as a registrar would not
have borne any losses on these names which we had to delete after 40
days. However with chucks suggestion where we do a single year
registration - these fraudulent domains would still get thru and still
cause a loss to us.

A longer delete pending period (a period during which a full refund
maybe obtained by the registrar upon a delete) would bring fraud losses
down to almost ZERO, which is a huge boon for registrars (especially
those whose selling prices and therefore margins are low).

bhavin

> -----Original Message-----
> From: Tim Ruiz [mailto:tim@godaddy.com] 
> Sent: Thursday, February 20, 2003 8:14 PM
> To: Patricio Valdes; Gomes, Chuck; 'Bhavin Turakhia'; 
> registrars@dnso.org
> Subject: RE: [registrars] Canceling Renewals?
> 
> 
> I think Chuck is making a reasonable suggestion here.
> 
> Explain to the customer that the first year will be applied 
> immediately, the other years will be added once the payment 
> has cleared or processed with their bank or credit card 
> company, which usually takes 60 days.
> 
> That could be clearly presented during the renewal process, 
> registration agreement, terms of service, etc.
> 
> That should also alleviate most concerns about discrepancies 
> between the registrar and registry expiration dates.
> 
> Tim
> 
> -----Original Message-----
> From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org]On
> Behalf Of Patricio Valdes
> Sent: Thursday, February 20, 2003 8:32 AM
> To: Gomes, Chuck; 'Bhavin Turakhia'; registrars@dnso.org
> Subject: RE: [registrars] Canceling Renewals?
> 
> 
> Chuck,
> 
> 
> If a registrar does not have confidence that its procedures 
> are not yet solid enough to prevent erroneous extensions or 
> to prevent fraudulent new registrations, then it might be a 
> good idea to simply handle multi-year registrations in this 
> manner: 1) initially register or renew a name for only one 
> year with VGRS; 2) during the first 60 days or so of the 
> new/renewed registration period, perform internal quality 
> checks and apply fraud management techniques; 3) if internal 
> quality checks and fraud investigation yield positive 
> results, then extend the name for multiple years.
> 
> 
> ----This used to be a good idea, but like I mentioned in a 
> previous thread, this can no longer be done after Verisign 
> decided to show full expiration date on Whois.
> 
> Again, who's the only one winning here? Why did they do it in 
> the first place? Beats me, I really do not know who benefits 
> from showing expiration date on Internic's whois, except 
> Verisign and Hackers who register using fraudalent credit 
> cards to register domains.
> 
> Patricio Valdes
> Parava Networks
> 
> 
> -----Original Message-----
> From: Bhavin Turakhia [mailto:bhavin.t@directi.com]
> Sent: Thursday, February 20, 2003 2:34 AM
> To: 'Patricio Valdes'; registrars@dnso.org
> Cc: 'Gomes, Chuck'
> Subject: RE: [registrars] Canceling Renewals?
> 
> 
> Hi there,
> 
> This is inkeeping partially with what we asked chuck. Your 
> observation is an important one too. Verisign unfortunately 
> has no way to credit you for years both in a renewal, or a 
> new registration. Both of these are important from the 
> perspective of registrars doing business. We deal in web 
> services other than domain names and when any customer of 
> ours renews their web hosting package by mistake for 4 years 
> and wants to convert it to 1 year we refund them the money 
> for 3 years.
> 
> Additionally what we were requesting chuck gomes was the 
> ability to delete a name and obtain a refund for the lattter 
> years. Ie if we delete a 5 year domin (after the grace 
> period) we should get refund for 4 years considering the 
> registry can sell that name - it is now in the available 
> pool. This is imperative to reduce our risk exposure in 
> credit card fraud where fraudsters register domain names for 
> 5-10 years and we cannot discover the fraud until a month 
> later. We end up losing more money in a single fraud than 
> what we make on selling a 100 domains
> 
> bhavin
> 
> > -----Original Message-----
> > From: owner-registrars@dnso.org 
> [mailto:owner-registrars@dnso.org] On 
> > Behalf Of Patricio 
> Valdes
> > Sent: Thursday, February 20, 2003 3:24 AM
> > To: registrars@dnso.org
> > Subject: [registrars] Canceling Renewals?
> >
> >
> > To all Registrars;
> >
> > Im sure we are not the only Registrar out there that has had this 
> > happen to, we accidentally renewed 30 domain names for a 
> client for 4 
> > years instead of 1. Verisign is telling us there is no way 
> of getting 
> > these Credits back or remove years to these names.
> >
> > I really think this is way beyond ridiculous!
> >
> > At this point we are really considering giving up being a 
> Registrar, 
> > the only people here winning are the Registry
> > (Verisign) and a few big Registrars.
> >
> > ICANN has done nothing to help smaller Registrars or to booster 
> > competition and it is nothing new that almost everything it 
> does goes 
> > to support Network Solutions and Verisign.
> >
> > We never get involved in the discussions because we barely 
> have time 
> > to run the business, now we are regretting it.
> >
> > How the hell did something like the Redemption Period and 
> $85 charge 
> > get approved? Sure as hell beats me.
> >
> > If anyone knows of a buyer please let us know, we are really fed up 
> > with ICANN, Verisign and Network Solutions controlling this 
> business.
> >
> > Anyone has any job openings?
> >
> > Patricio Valdes
> > Parava Networks
> >
> >
> >
> 
> 
>