RE: [registrars] EPP Transfer question

["Monte Cahn" <monte@moniker.com>]

Thanks Mike,

I actually feel that this is a huge issue/problem to rely on the
customer to get this information.  People do not have time to initiate
these steps, make phone calls to several different registrars if they
have names all over the place.

I feel this will create bad will with all registrants desiring to make a
change because it puts more steps and hurdles in front of them instead
of making it easier.

Thanks for your input.

Monte Cahn
Founder / CEO
 
DomainSystems, Inc - Domain After Market Sales & Services
Moniker Online Services LLC - ICANN Accredited Registrar & Corporate
Domain Management
CoolHandle.com - Website Hosting and Email Solutions
954-984-8445 - Office
954-969-9155 - Fax
Monte@DomainSystems.com
Monte@Moniker.com
 
 

-----Original Message-----
From: Mike Lampson [mailto:lampson@iaregistry.com] 
Sent: Friday, June 13, 2003 4:47 PM
To: registrars@dnso.org
Cc: Monte Cahn
Subject: Re: [registrars] EPP Transfer question

The nice thing about EPP transfers is that it doesn't matter who the
Registrars are.  The burden is on the domain holder to acquire the
AuthInfo
code for each domain.  You just need to come up with an easy way for
domain
holders to submit domain/AuthInfo pairs in a batch operation.  Whois
information can then be verified via EPP "info" commands and/or the
Registry
Whois.

There appears to be some difficulty for domain holders to acquire their
AuthInfo codes however.  Part of the problem is that domain holders are
not
used to these codes and do not understand exactly what they are asking
for
from their current Registrar.  It also appears that some Registrars'
customer service staff do not understand what the domain holder is
asking.
Our customers have received responses from other Registrars varying from
"we
don't support transfers of those domains" to "we don't require an
authorization code".  Some have even given out the password to the
customer's online account at that Registrar.

I would like to suggest that we as Registrars come up with a standard
term
for the AuthInfo code that will be used by all gTLD Registrars.  This
term
should be relatively simple and be included in the FAQ or online help
found
on Registrar sites.

My suggestion would be that we simply call this the "Authorization code"
or
"Transfer authorization code".

Regards,

Mike Lampson
The Registry at Info Avenue, LLC


----- Original Message -----
From: "Monte Cahn" <monte@moniker.com>
To: "'Patricio Valdes'" <valdes@parava.net>; <registrars@dnso.org>
Sent: Friday, June 13, 2003 11:31 AM
Subject: [registrars] EPP Transfer question


How have each of you handled bulk transfers with domains using EPP?  As
you know, each .org, .biz, .info domain requires an EPP Code from the
loosing registrar before allowing a domain to transfer to the gaining
registrar.

How have you addressed lets say 100 names from 5 separate registrars in
batch?  Does the registrant actually have to request an individual
transfer code for each individual domain name from every different
registrar?

I would appreciate any one's advice on how you addressed this for large
domain owners.

Thanks,

Monte Cahn
Founder / CEO

DomainSystems, Inc - Domain After Market Sales & Services
Moniker Online Services LLC - ICANN Accredited Registrar & Corporate
Domain Management
CoolHandle.com - Website Hosting and Email Solutions
954-984-8445 - Office
954-969-9155 - Fax
Monte@DomainSystems.com
Monte@Moniker.com